It may be necessary at times to void transactions on customer accounts. The Voids page provides the ability to void all transactions on a customer account made within the number of days specified in the Max Backdate & Voids setting located on the District Meal Service Settings page. (The default setting is 30 days.)
-> Go To: Point Of Sale > CUSTOMERS > Customer Details > Voids
Void Transactions
1. Locate the customer using the Search window.
|
3. Enter Notes pertaining to the voided transaction(s).
|
4. Check the box to the left of each transaction in the list you want to void:
|
5. Click Save to process the voided transaction(s) or Cancel to cancel the void process. A confirmation message is displayed when saving:
|
6. Click Continue to complete voiding the transaction(s) or Cancel to cancel the process.
|
Voided transactions remain in the list but now display VOID along with the date and time of the void and the user who processed it:
|
