MealTime's POS Console displays POS Alert messages during meal service that have been set for customers on their Customer Information page. These alerts are triggered when a customer is identified or selected and must be dismissed before the transaction can continue.
The following is an example of a "Check ID" POS Alert message set in the customer's record:
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Handle a Customer Alert during service
1. When the POS Alert message is displayed, click OK to close the alert message and continue with the transaction.