Customer accounts can be overdrawn for meal and a la carte purchases, however, the ability to do this depends upon your Customer Purchase Control settings.
Overdraw an Account
1. Identify the Customer and select the Offering(s) to be served. When a customer has a negative balance, the Acct Bal (Account Balance) total is displayed in red:
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2. Click Pay From Account:
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When the customer does not have funds to cover the transaction and overdrawing is allowed, you'll prompted with an Account Overdraw message:
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3. Click Yes to overdraw the account and complete the transaction, or click No to cancel.
The Transaction Succeeded message will be displayed in orange, indicating a Negative balance:
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