The Manage Customer Eligibility page allows you to manually manage a customer's eligibility. The customer eligibility determinations then become visible to the kitchen manager in Point of Sale. The kitchen manager can also override the eligibility for a customer.


If your district uses the Eligibility Management module of MealTime, eligibility is determined by processing free and reduced meal applications using that module. 



-> Go To: Eligibility Management > Eligibility > Customers > Manage Customer Eligibility


View or Edit Customer Eligibility

1. Locate the customer using the Search window and click the Edit button to edit.


2. Select an *Eligibility
Options are: Free, Paid or Reduced.


3. If Free or Reduced is selected, enter the Effective Date and Expiration Date.


4. Add Notes specifying the reason for the change.


5. Click Save to save the new eligibility status or Cancel to cancel.


ELIGIBILITY HISTORY

The Eligibility History window provides a log of all changes made to the customer's eligibility over time, displaying the Date/Time of the change, the changes made, the User who made them and the Source of the eligibility: