The Customer Eligibility page allows you to manually manage a customer's eligibility. The customer eligibility determinations then become visible to the kitchen manager in Point of Sale. The kitchen manager can also override the eligibility for a customer.


If your district uses MealTime's Eligibility Management module, eligibility is determined by processing free and reduced meal applications using that module. 



-> Go To: Point of Sale > CUSTOMERS > Customer Details > Customer Eligibility


View or Edit Customer Eligibility

1. Locate the customer using the Search window and click Edit to edit their eligibility.


2. Select an *Eligibility
Options are: Free, Paid or Reduced.


3. If Free or Reduced is selected, enter the Effective Date and Expiration Date.


4. Add Notes specifying the reason for the change.


5. Click Save to save the edit or Cancel to cancel the process.


ELIGIBILITY HISTORY

The Eligibility History window provides a log of all changes made to the customer's eligibility over time, displaying the Date/Time of the change, the changes made, the User who made them and the Source of the eligibility.